Jodie ReadFeb 24, 20223 min read#FindingsFriday: ISO 9001:2015 - Clause 9.1.2 Customer SatisfactionThe Finding No formal analysis of customer satisfaction data or reviewing trends to date, what will be done to improve etc. Some Context...
Jodie ReadJan 13, 20222 min readManaging buildings is a serious businessBuildings management comes with a big responsibility, whether you're managing a factory, hotel, housing assocition, office block,...