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What's in a whisky?
Thanks to the introduction of a brand new Standard, BS 8636:2023 Whisky - Use of analytical pararmeters and methods of analysis -...
Jodie Read
Oct 2, 20231 min read
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"I didn't know what was missing until I had the software"
One of our Mango clients has been using the software since August 2022. The company chose to implement Mango because although they had...
Jodie Read
Oct 28, 20222 min read
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#FindingsFriday: PS 9000:2016 - Clauses 8.1.1.2 Pest control & 8.4.1.3 Outsourcing
The Finding Qualified contractors were not being used to control the risk of flying and crawling insects. There was no evidence available...
Jodie Read
Jun 10, 20222 min read
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#FindingsFriday: ISO 9001 - Clause 7.2 Competence
The Finding Since the last visit there has been quite an increase in the numbers of employees, but the Training Matrix does not identify...
Jodie Read
May 6, 20221 min read
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#FindingsFriday: ISO 9001:2015 - Clause 5.3 Organisational roles, responsibilities and authorities
The Finding The IMS manual issue 2 specified the management representative being the operations manager, a position no longer on the...
Jodie Read
Mar 4, 20222 min read
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#FindingsFriday: ISO 9001:2015 Clause 8.7 - Control of nonconforming outputs
The Finding When recording non-conformances on the Fault Report Register the date when the non-conformance was closed out should be...
Jodie Read
Jan 14, 20222 min read
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Five gold stars for Space2B at The Maltings
As it's 1st December, you've kind of got to sing "five gold stars" as though you were singing the line "five gold rings" in the Christmas...
Jodie Read
Dec 1, 20211 min read
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It’s 2021, so isn’t it time you embraced quality management software?
You can always tell a business leader who is drowning in administration and staff who are frustrated with clunky business systems. It’s...
Jodie Read
Jan 20, 20212 min read
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Should you implement ISO 9001 yourself or call on the services of an experienced consultant?
For many businesses and smaller organisations, this can be a real dilemma. Do you try to become ISO 9001 accredited on your own,...
Jodie Read
Jan 14, 20212 min read
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Social media for business: are you getting the tone right?
Is your company getting the tone right in all your social media posts and interactions? As a company you want to hit the right note when...
amyrichardswales
Aug 8, 20182 min read
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How software automation can help drive efficiency
This week we've been chatting with Liz Tobin, a small business systems expert from Gingersnap Consulting, about how finding the right...
amyrichardswales
Apr 11, 20181 min read
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Why certification matters to a print company
Case study: Spectrum Printing Spectrum Printing is a family run lithographic printing company based in Cardiff, providing everyday short...
amyrichardswales
Jan 17, 20181 min read
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Six ingredients of great leadership
What does good leadership mean to you? With this year’s World Quality Day theme of ‘Everyday leadership’ in mind, we’ve been thinking...
tracey9920
Nov 15, 20171 min read
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What is Annex SL?
Many organisations have implemented multiple management system standards. Clearly there are benefits in time, cost and resources if the...
Jodie Read
May 25, 20161 min read
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Human error is inevitable
“Human error is inevitable, you can never eliminate it, but you can eliminate problems in the system to make it less likely to happen” -...
tracey9920
Jan 13, 20161 min read
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Build your weaknesses until they become your strengths (Rockne, K)
As part of ISO9001:2015, companies are expected to identify external and internal factors (Clause 4.1) relevant to the context of the...
tracey9920
Nov 25, 20152 min read
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What is an Integrated Management System?
Where an organisation is registered, or is seeking registration, to more than one Standard it may be possible to address these within one...
Jodie Read
Mar 4, 20141 min read
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What is a Management System?
A Management System is a framework used to establish the policies and objectives of an organisation and the processes and procedures to...
Jodie Read
Oct 31, 20131 min read
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What is the benefit of implementing a Management System?
Implementing a Management System may appear to be an expensive or time consuming activity, but the longer term benefits should definitely...
Jodie Read
Jul 19, 20131 min read
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From Sceptic to Believer
When visiting a company that first engaged us to assist in the implementation of an integrated ISO9001 Quality, ISO14001 Environmental...
Jodie Read
Mar 17, 20131 min read
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